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Holiday Guide

How to Master Upselling & Cross-Selling This Holiday Season — With the Power of Your POS

Sahana Ananth
November 5, 2025
2 mins

The holidays are more than just the busiest shopping season of the year — they’re also the most strategic. Customers are in a buying mindset, your stores are buzzing, and every transaction is an opportunity to increase your average order value (AOV).

That’s where upselling and cross-selling come in — and a smart POS system like OneHubPOS can turn these tactics from guesswork into measurable growth.

Why the Holidays Are the Perfect Time to Upsell & Cross-Sell

The holiday season is when customers are most open to adding a little extra. They’re buying gifts, hosting parties, dining out, and generally spending more. According to the National Retail Federation, the average American shopper spends over $1,000 during the holidays — which means every store, restaurant, or liquor shop has a massive opportunity to increase AOV with small, smart add-ons.

Let’s break it down:

  • Upselling means encouraging customers to buy a higher-end version of the product they’re already purchasing.
    Example: Upgrading from a house wine to a premium bottle, or from a single burger to a combo meal.
  • Cross-selling means suggesting complementary items.
    Example: Pairing a wine bottle with gourmet cheese, or offering batteries with a toy purchase.

Both approaches can lift revenue by 10–30% when executed consistently — and with a POS that helps automate the process, it becomes effortless.

Smart Holiday Upselling Tactics (with Examples)

1. Offer Premium Versions for Gifts

People are already spending — give them a reason to go premium.

  • Liquor stores: Suggest a limited-edition bottle or a festive gift box version.
  • Restaurants: Offer a “Holiday Feast Upgrade” — add dessert + cocktail for $10 more.
  • Retail stores: Suggest the deluxe variant of a gadget, or a bundled gift wrap option.

With OneHubPOS: Configure “Premium” variants in the system and let the POS prompt staff automatically at checkout — e.g., “Would you like the holiday gift edition instead?”

2. Create Volume or Value Upgrades

Holiday shoppers love deals like “Buy 2, get 1 free” or “Family Pack for $10 more.”

  • Liquor stores: 2-for-1 cocktail mixers.
  • Grocery retailers: Family-size snack combos.
  • QSRs: “Combo Upgrade – Fries + Drink for $3.”

With OneHubPOS: You can set volume pricing and automated bundle discounts directly from the cloud — and push them to every terminal instantly across all stores.

3. Use Timed or Limited-Edition Offers

Urgency works best during the holidays.

  • Flash promos: “Upgrade your drink today — free holiday glass till 6 PM!”
  • Countdown offers on POS screen and digital displays.

With OneHubPOS: Real-time promo scheduling means you can start and end offers instantly without manual updates at each store. It’s perfect for short-run flash discounts.

4. Leverage Staff Prompts

Your employees are your best salespeople — but they’re often multitasking during holiday rush hours.

  • Use POS screen prompts to remind staff to upsell/cross-sell at checkout.
  • Example prompt: “Add a box of truffles for $5 more?”

With OneHubPOS: You can create upsell reminders for specific SKUs — ensuring every staff member offers the same consistent add-on suggestion, without needing to remember it themselves.

Creative Cross-Selling Tactics for the Holidays

1. Curate Holiday Bundles

Think of ready-to-sell gift sets that make your customer’s life easier.

  • Liquor stores: Bottle + glasses + bar snacks.
  • Retail stores: Winter accessories bundle (scarf + gloves + beanie).
  • Restaurants: Family meal pack with appetizers and dessert.

With OneHubPOS: Set up bundles in your inventory once — they’ll sync across all stores. Pricing and inventory adjust automatically as components are sold. You can even add images of the bundle on the POS interface for faster staff recall.

2. Cross-Store Fulfillment

Let’s say your downtown location runs out of the “Holiday Whiskey Gift Pack,” but your suburban store has ten units left.

With OneHubPOS: Multi-store inventory and stock transfers make it simple to move stock the same-day. Staff can see real-time availability across stores and transfer items instantly. No missed cross-sell due to “out of stock.”

3. Add Complementary Items at Checkout

Small, high-margin items are your silent profit engine.

  • Liquor store: Ice molds, gift bags, corkscrews.
  • Retail: Batteries, holiday cards, wrapping paper.
  • Restaurants: Cookies, bottled drinks, or merchandise.

With OneHubPOS: Set up checkout recommendations to display automatically when the main product is scanned. It’s like having an AI assistant whispering, “Suggest this next.”

4. Post-Purchase Cross-Selling

The holidays don’t end at checkout.

  • Send digital receipts with curated “You may also like” suggestions.
  • Offer loyalty discounts for January purchases.

With OneHubPOS: Your customer database and purchase history are stored centrally, making follow-up campaigns and personalized offers easy to run.

How OneHubPOS Powers Seamless Upselling & Cross-Selling

Let’s zoom in on the features that make all of this possible — and effortless.

1. Multi-Store Inventory & Stock Transfers

Real-time visibility of inventory across all stores means you can run nationwide promotions without fearing stockouts.

Example:
Your Chicago liquor store runs low on a “Holiday Spirits Bundle.” OneHubPOS shows that your Dallas store has extra. With a single click, you transfer stock, update bundles, and continue selling — no delays, no lost opportunities.

2. Real-Time Discounts, Bundles, and Promos

Holiday promotions change fast. Managing them manually across stores is chaos.

With OneHubPOS:
You can set and schedule:

  • Percentage-based discounts (e.g., “15% off gift bundles”).
  • Tiered bundles (e.g., “Buy any 2 wines, get 3rd half-price”).
  • Limited-time promotions (“Weekend deal – free glass set with bottle”).

All promos sync instantly to every connected POS terminal, KDS, and kiosk — no technical update needed.

3. Employee Management & Performance Tracking

Upselling starts with people. OneHubPOS lets you:

  • Assign roles and permissions to staff.
  • Track who’s driving the most upsells.
  • Reward employees who meet upsell targets.

Example:
Create a “Holiday Upsell Leaderboard” inside OneHubPOS — and reward the top 3 employees who sell the most bundles. Motivation + visibility = higher sales.

4. Seamless Order-to-Pay Flow

Every upsell prompt must feel frictionless — not a disruption.

With OneHubPOS, add-ons and discounts apply automatically during checkout. The customer sees updated totals instantly on the customer-facing display, and payments complete in one tap.

Example:
A restaurant server adds a “Holiday Dessert Combo” at checkout; the POS recalculates and applies the promo automatically. No need to re-enter prices or calculate manually — keeping the line moving and the experience smooth.

5. Analytics & Reporting

You can’t improve what you can’t measure. OneHubPOS tracks:

  • Upsell vs base item conversion.
  • Top-performing promos.
  • Bundle sell-through rates.
  • Store-wise or employee-wise performance.

Use these insights to double down on what works — and retire what doesn’t.
Example: If “Gift Set B” sells 3x faster in New York than Houston, transfer more stock there or promote it locally.

Implementation Checklist for Your Holiday Upsell Plan

Step What to Do OneHubPOS Tool to Use
1. Plan Early Identify top-selling SKUs and create bundles Reports + Product Management
2. Create Promos Configure discounts, time windows, and bundles Cloud Admin → Promo Manager
3. Train Staff Use built-in staff roles and prompts Employee Management
4. Monitor Stock Use real-time inventory and inter-store transfers Inventory Dashboard
5. Go Live Push promos to all POS terminals instantly Cloud Sync
6. Track Results Analyze sales uplift per store/promo Analytics & Reports
7. Celebrate Wins Reward top upsellers Staff Leaderboard

Pitfalls to Avoid

  1. Over-selling irrelevant items – Customers can sense when it’s forced. Make sure your POS prompts are contextually tied to the main purchase.
  2. Inventory mismatch – Don’t advertise bundles that aren’t fully stocked.
  3. Complex offers – Keep discounts clear and visible at checkout.
  4. Under-trained staff – Even the best POS can’t fix poor communication; train staff to use prompts naturally.
  5. Ignoring data – Use reports to adapt mid-season. If one offer underperforms, tweak it instantly via cloud sync.

Upselling and cross-selling aren’t pushy sales tactics — they’re about helping your customers get more value. The holidays are the perfect time to do it because customers are open to inspiration, and your POS is your best tool to make it simple, fast, and measurable.

So, before the rush begins:

  1. Plan your bundles.
  2. Set up your OneHubPOS promotions.
  3. Train your team.
  4. Watch your average order value soar.

🚀 Ready to Turn Every Holiday Transaction Into a Bigger Win?

Get a free demo of OneHubPOS and see how easy it is to create, launch, and track upselling & cross-selling campaigns across all your stores — right from the cloud.

Is Your POS Ready for the Holiday Rush? A Step-by-Step Guide to Prepare Your Restaurant for the Holidays

Rajat Gaur
October 31, 2025
2 mins

The holidays are when your restaurant’s tables stay full, the kitchen never sleeps, and every second counts. But while you’re busy decking the halls and updating the menu, your point-of-sale (POS) system might just be the silent hero—or the hidden bottleneck.

When the line of customers wraps around the block, the last thing you need is a frozen POS, a failed payment, or an untracked order. The right preparation can make all the difference between chaos and smooth sailing.

Let’s walk through how to make sure your POS system is 100% ready for the holiday rush—from optimizing speed to training your staff.

đŸ§© Step 1: Audit Your POS Setup

Before you dive into new features or integrations, start with an honest audit of what’s already in place.

  • Check device performance: Is your hardware—terminals, tablets, printers—running smoothly? Lag or crashes could signal it’s time for an upgrade.

  • Review POS reports: Look at past peak season data. Were there transaction delays or sync errors?

  • Verify software updates: Make sure your POS software, payment gateways, and inventory integrations are all on the latest version.

👉 Pro tip: Schedule this audit at least a month before the holidays so you have time to resolve any hardware or software issues.

⚡ Step 2: Optimize for Speed and Reliability

During the holiday rush, seconds matter. A customer waiting even a minute longer can mean a lost sale.

  • Enable offline mode: Internet issues happen—especially during high-traffic hours. Make sure your POS supports full offline functionality so you can continue billing even if Wi-Fi drops.

  • Declutter your POS layout: Remove old menu items, outdated discounts, or inactive users to make the interface faster and cleaner.

  • Check network reliability: Use a dedicated router or backup connection for your POS terminals.

💡 Example: When AWS servers went down recently, OneHubPOS merchants continued transacting seamlessly thanks to robust offline mode and automatic sync when back online.

đŸ›ïž Step 3: Update Your Menu and Pricing

Holiday menus are often the most profitable—but only if your POS reflects them correctly.

  • Add seasonal dishes and combos: Think “Festive Feast Platters,” “Winter Specials,” or limited-time cocktails.

  • Set smart pricing: Update discounts, happy hours, or bundled offers directly in your POS so staff don’t have to calculate manually.

  • Use digital menus: If your POS integrates with QR-based ordering, update your digital menus to reflect the festive theme and pricing.

🎁 Bonus tip: Create “holiday modifiers” like gift wrapping or custom packaging as optional add-ons in your POS to boost ticket size.

📩 Step 4: Recheck Inventory Settings

Nothing ruins a rush like running out of your top-selling item. A POS system built for holiday POS readiness should automate most of your inventory tracking.

  • Set low-stock alerts: So your kitchen never runs out of ingredients mid-service.

  • Automate purchase orders: Sync your POS inventory with suppliers for real-time restocking.

  • Track seasonal demand: Use reports from previous years to forecast what sells most.

For example, if your data shows “pumpkin pie” sales spiked 3x last December, you can plan better stock levels this year.

đŸ‘„ Step 5: Train Your Staff on New Features

Even the most advanced restaurant POS system won’t help if your team doesn’t know how to use it efficiently.

  • Host a quick training session: Focus on key workflows like adding discounts, managing orders, or splitting bills.

  • Create role-based permissions: Limit access to critical data to avoid accidental changes during peak hours.

  • Encourage feedback: Your servers and cashiers are on the frontlines—they’ll quickly spot glitches you might miss.

🧠 Pro tip: Record short training videos or cheat sheets so new holiday hires can get up to speed instantly.

💳 Step 6: Test Payment Processing Thoroughly

Payment failures during peak rushes can cost you big time—both in revenue and customer satisfaction.

  • Run test transactions: Ensure all payment methods (credit, debit, mobile wallets, gift cards) work seamlessly.

  • Update surcharge/cash discount settings: Stay compliant with local laws (like Oklahoma’s 2025 surcharge update).

  • Enable tip suggestions: Make it easy for customers to add gratuities without slowing down the checkout.

🔐 Extra layer of security: Make sure your POS uses PCI-compliant gateways and supports tokenized payments.

📊 Step 7: Leverage Analytics to Forecast Demand

Your POS isn’t just a billing tool—it’s a goldmine of insights.

  • Study previous holiday sales: Identify top-selling categories, busiest hours, and most profitable items.

  • Use predictive analytics: Some POS systems, like OneHubPOS, help you forecast sales and staffing needs using AI insights.

  • Monitor performance daily: Create automated dashboards to track revenue, footfall, and average order value throughout the season.

📈 When you know what’s coming, you can plan staff shifts, kitchen prep, and inventory with precision.

🧠 Step 8: Enable Marketing Integrations

Your holiday rush preparation isn’t complete without a marketing boost.

  • Sync customer data: Connect your POS with email or SMS platforms to send festive offers and loyalty rewards.

  • Automate receipts with promos: Add a discount code for January on your digital receipts—it’s a great way to drive repeat visits after the holidays.

  • Reward regulars: Use your POS’s CRM features to identify and target top customers with exclusive deals.

🎯 Example: “Get 10% off your New Year’s Eve table booking when you dine with us before December 20!”

đŸ§© Step 9: Strengthen Customer Experience

The holidays are emotional. A small gesture can make customers remember your restaurant long after the season ends.

  • Offer digital receipts: Faster, paperless, and perfect for eco-conscious customers.

  • Add personalized thank-yous: Include the customer’s first name or loyalty points on bills.

  • Integrate feedback forms: Let customers instantly rate their dining experience through QR links printed on receipts.

Because every smooth transaction is another reason for them to come back.

🚀 Step 10: Stress-Test Before the Holidays

Before the real rush begins, run a mock stress test.

  • Simulate peak hours: Process dummy transactions during your busiest time slots.

  • Check load time and sync speed: See if multiple terminals work without lag.

  • Backup data: Store all customer and transaction data safely in the cloud.

Think of this as your restaurant’s dress rehearsal before the big show.

🎯 Final Take: Make Your POS the MVP

When the holiday rush hits, the restaurants that thrive are those that prepare early. From staff training to network checks, every step contributes to one goal—a POS system that never slows you down.

At OneHubPOS, we help restaurants stay holiday-ready with:

✅ Lightning-fast offline mode
✅ Real-time inventory tracking
✅ 24×7 customer support
✅ Seamless integrations with payment, loyalty, and delivery apps

Your guests shouldn’t wait, and neither should your business.

‍ 👉 Book a free demo and make your POS the holiday hero this season.

Holiday Guide

No Tricks, Just Savings: OneHubPOS Halloween Offer is Live Now!

Rajat Gaur
October 30, 2025
2 mins

Halloween is here, and so is the spookiest deal of the year! 🎃

For a limited time, we’re offering a FLAT 30% discount on our annual subscription fee — that means you now pay just $35 per terminal per month instead of $50 — plus 0% payment processing fees on every transaction.

That’s right — less cost, more profit, and zero scary fees.

Whether you’re running a restaurant, liquor store, or retail outlet, or helping businesses as a POS reseller, this is your chance to save big while scaling fast.

💰 What’s Included in OneHubPOS Halloween Offer

This limited-period offer brings together everything you need to grow your business without burning a hole in your pocket:

  • Flat 30% Off on Annual Fee: Pay only $35 per terminal/month instead of $50.
  • 0% Payment Processing Fee: Keep 100% of your revenue — no hidden charges, no surprises.
  • Access to All OneHubPOS Features: Get our full suite of tools — from inventory management and analytics to customer insights and loyalty programs.

In short: you get all the power of an enterprise POS, at a price every small business can celebrate. 🎉

💡 Why Small Businesses Love OneHubPOS

Running a business during the holiday season can feel like juggling pumpkins — rush-hour orders, full tables, endless receipts, and zero room for error. 🎃

That’s why thousands of restaurants, liquor stores, and retailers across the U.S. choose OneHubPOS — not just as a billing system, but as the heartbeat of their business.

Here’s what makes it a holiday hero:

  • ⚡ Lightning-Fast Checkouts: Serve more customers in less time. OneHubPOS processes orders in seconds — even during your busiest hours — keeping lines short and customers happy.
  • 🔗 Offline Mode That Never Lets You Down: Recently, when AWS servers went down, OneHubPOS merchants kept transacting seamlessly — thanks to our true offline mode. Even when the internet takes a break, your business doesn’t. Every order gets processed smoothly and syncs automatically once you’re back online. Because downtime isn’t an option when the holiday rush hits.
  • 📩 Smart Inventory Management: Track stock in real time, get low-stock alerts, and stay ahead of festive demand. From wine bottles to pizza dough, never run out when it matters most.
  • 💬 Built-In Customer Insights: See what sells best, who your loyal customers are, and craft the right offers to keep them coming back all season long.
  • đŸ‘„ Easy Staff Management: Simplify shift scheduling and track performance effortlessly, so your team runs like a well-oiled (and well-caffeinated) machine during the holiday madness.‍
  • đŸȘ Multi-Store Dashboard: Own more than one outlet? Manage every location from one clean, unified dashboard and make faster, data-driven decisions across stores.

‍
With OneHubPOS, you’re not just keeping up with the holiday rush — you’re staying ahead of it.

🕛 Don’t Miss the Treat — Take a Demo Today

This Halloween offer won’t last long. And once it’s gone, it’s gone.

Get flat 30% off on annual fee and 0% payment processing while it lasts. Experience why restaurants, retailers, and resellers across the country trust OneHubPOS to keep their business running — even during the rush hours.

🎃 No tricks. Just savings.

👉 Book Your Free Demo Today