Point of sale

POS for Food Trucks: How Mobile Systems Drive Success on the Road

Diksha Adhikari
July 23, 2024
1 mins

Table of Content

The food truck industry in the US has expanded significantly over the past five years. That’s not it. It has also emerged as one of the top-performing segments within the broader food service sector

The mobility of food trucks allows them to bring both comfort food and gourmet options—all being a safe and convenient dining alternative. 

However, the road to success in this industry is not without bumps. Food trucks face challenges like managing limited space, high mobility demands, and the need for speedy service, etc. Here's where a reliable Point of Sale (POS) system comes into the picture.

In this blog, we will explore how a mobile food truck POS system can transform the way food trucks operate and tackle their common challenges. 

Why do Food Trucks Need a Mobile POS System?

Unlike traditional restaurants, food trucks are always on the move. Their operating conditions are different from usual brick-and-mortar restaurants. Due to this mobility, these setups require more flexible and portable POS systems.

Moreover, the limited space on board asks for compact solutions. POS systems for food trucks are generally smaller in size, while they are capable of handling everything from sales tracking and inventory management to customer management. 

Key Features of an Effective Mobile POS System for Food Trucks

While looking for an ideal food truck POS, don’t miss out on these features:

Sales Tracking and Reporting

For food truck operators, an effective POS system is like having a dashboard that shows not only sales but also customer habits. It can spotlight which dishes are hits and which are misses so that you can adjust your menu. It's also essential to recognize your loyal customers—those who frequently come back for more. 

By offering tailored rewards and keeping in touch through a CRM-enhanced POS, you can turn occasional visitors into regular customers. Additionally, this system can monitor your daily earnings, alert you when supplies dip low, and even track expenses, all of which sharpen your business acumen.

Inventory Management

Food trucks have limited space and perishable goods, which is why inventory management is extremely important. For these setups, look for POS with integrated inventory management features. These features will streamline tracking your stock levels in real-time.

With this, you can spend less time tallying up supplies and more time delighting your customers with delicious dishes. You will always know whether your inventory has all the required goods and when something is out of stock with easy-to-read reports.

Mobile Payment Processing

Modern mobile POS terminals come with features you need for a food truck's quick-moving, varied demands. They’ve got it covered, from swiping cards to tapping for NFC payments, making it super easy for you to accept payments, whether it’s a card or straight from a customer's smartphone.

Customer Relationship Management (CRM)

A food truck POS with CRM capabilities makes customer relationship management a lot easier for you. Right from recording their names to their go-to orders and birthdays, it helps you provide personalized service to your customers.

With CRM features, as soon as you spot a familiar face, you can say, "The usual today?" Personalizing your service like this will make your customers feel special while also creating a friendly, community vibe around your truck. 

QR Ordering and Payment

QR ordering and payment systems speed up the ordering process. Customers can simply use their smartphones to order anything without interacting with any staff or waiting in lines. All they have to do is scan a QR code, order what they want, and make the payment right away! For you, it means quicker turnover, reduced wait times, and happier customers. 

Plus, this streamlined process reduces order inaccuracies and frees up your staff to focus on food preparation and customer service. 

Integration with Other Tools

Integrating your food truck POS system with other business tools can transform how you operate day-to-day. For instance, imagine your POS system automatically updating your accounting records every time a sale is made—no more late-night number crunching! 

Or consider how easy life would become if you could link your sales data directly to marketing platforms; you could instantly send thank-you coupons to repeat customers or target new customers based on recent successful locations. 

Benefits of Using a Mobile POS System for Food Trucks

A mobile food truck POS system is the way to make your food truck up and running and efficient. Here's what you get:

Enhanced efficiency and speed of service

With a portable POS system, your food truck can turn into a high-efficiency kitchen on wheels. You can tap, swipe, and serve on the go. This quick handling means shorter lines, happier customers, and more time for you to craft those mouth-watering specialties.

Accurate sales and inventory data

A mobile POS system gives you access to sales and inventory data. By analyzing this data, you can spot insights that can help you tweak your menu and pricing. Further, you can get insights on waste, too, to adjust your ingredients order before heading to the next stop.

Improved Customer Experience and Satisfaction

With a mobile POS system, your customers can breeze through ordering and payment, skipping those long lines. This quick service not only saves them time but also leaves a great impression. Happy customers tend to return, talk up their experience, and spread the word about your food truck.

Easy Scalability and Flexibility

As your food truck empire grows, a mobile POS system easily scales with you. Need to add another truck to your fleet? No worries—your system expands to cover new setups effortlessly. It will adapt to increased demand and diverse locations without missing a beat. 

Increased Profitability and Reduced Operational Costs

A mobile POS system will enhance your profitability in multiple ways. Such systems are known to quicken customer transactions and eliminate manual order errors. Doing so keeps you away from operational headaches and reduces unnecessary spending.

Affordable Asset for Your Food Truck

Considering the ROI you get with a POS system, they are a pretty affordable investment. Such systems let you streamline almost every aspect of your food truck- order taking or sales analyzing. Plus, budget-friendly options like OneHubPOS cater to different needs so that you don't pay for features you won't use.

Compact and Durable POS Hardware

The right POS hardware can transform a cramped food truck into a model of modern efficiency. Compact, durable, and designed to withstand the rigors of a mobile kitchen, these systems take up minimal space. Touchscreens can speed up order processing, and mobile units allow for payments right at the table—or, in this case, the truck window.  

How to Choose the Right Mobile POS System for Your Food Truck?

You have to be very careful when choosing the right POS system. Here are the top 6 things to consider when looking for an efficient mobile food truck POS system:

1. Ease of Use

When it comes to usability, your POS system should be as simple as your hot-selling recipe. It should be something you and your team can get the hang of quickly. Look for a system with a clear, intuitive interface that simplifies transactions.

2. Mobility and Portability 

Next up, look for mobile and hassle-free portable POS solutions for your food truck. The system you're opting for must be lightweight, easy to use, and portable.

OneHubPOS is a great food truck POS option, thanks to its mobility, portability, and ease of use. It allows you to manage orders and transactions right from the serving window or curbside. 

3. Cost

Cost is a big deal when choosing a POS system for your food truck. You want value for your money without breaking the bank. Consider both upfront costs and any ongoing fees like subscriptions or service charges when choosing a POS.

4. Support

When you encounter a glitch with your POS, you need it resolved quicker than you can shout, "Next order!" That's why having solid customer support is essential. Look for a provider that's got your back with a range of support options like phone, email, and live chat.

5. Must-Have Features

Just like no two food trucks serve up the same menu, no two need the same POS setup. A stellar POS system adapts to your truck's unique identity. With this, in mind, you should look for the following seven food truck POS features.

The Must-Have Food Truck POS Features Checklist

      Online or Offline Compatibility
  • Works with or without WiFi
  • Can create a WiFi hotspot for customers
  • WiFi form to capture customer information for promotions
  • Cloud dashboard
  • Speed billing
      Payment Flexibility
  • Easily split or combine checks
  • Transfer items to separate checks
  • Provide digital receipts
  • Accept digital signatures
  • Save signed receipts to a secure cloud location
      Hardware
  • Mobile POS options (tablets, smartphones) for taking orders on the go
  • Android hardware
  • Cash drawer integration for secure cash handling
      Faster Delivery
  • Compatible with delivery services like UberEats, Seamless, DoorDash
  • Delivery dispatch feature to track drivers
      Customization Made Easy
  • Customize food options easily
  • Create mandatory modifiers
  • Automatically adjust prices for profitability
  • Reward customers through menu item categories, happy hour features, and reward programs
      Integration and Flexibility
  • Integrations with other tools and systems
      Comprehensive Inventory Management
  • Clear insights into stock levels
  • Track usage rates
  • Timely reorder notifications
  • Prevent stockouts and overordering
  • Optimize inventory costs and reduce waste
      Reporting and Analytics Tools
  • Solid reporting and analytics capabilities
  • Identify sales trends
  • Understand customer preferences and behaviors
  • Inform menu adjustments, pricing, and marketing strategies
      Marketing, Gift Cards, and Rewards Program Integration
  • Integrate marketing tools
  • Offer gift card options
  • Implement loyalty programs
  • Personalize customer interactions
  • Promote loyalty and encourage repeat visits

As more customers tap, swipe, or pay through apps, choosing a POS that handles these methods can streamline your sales. One important point to keep in mind here is checking the transaction fees—the lower, the better for you.

Top Mobile POS Systems for Food Trucks

Your hunt for the best mobile POS systems ends here. We are sharing the top-runner mobile POS systems for food trucks in 2024:

1. OneHubPOS

OneHubPOS is a cloud-based, self-installable POS for food trucks, especially for food trucks. It features hardware solutions like the Pax A800 and A920 Pro mPOS devices, which boast sleek designs, secure and versatile payment options, and strong battery backups—perfect for the on-the-go nature of food trucks.

These devices ensure that transactions are fast and secure, thanks to multiple payment integrations and robust wireless connectivity. The integration of these mPOS systems with OneHubPOS software means you can manage orders, track sales in real time, and even leverage powerful restaurant analytics to drive your business forward. 

Pricing

OneHubPOS offers a $1 offer where you can enjoy a POS for three months. We don't have any hidden fees. Our transparent, scalable pricing ensures you pay only for what you need.

2. TouchBistro

TouchBistro is a food truck POS system that utilizes iPads for various functions like point of sale terminals, KDS screens, self-ordering kiosks, and handheld devices. 

It supports multiple payment options, including TouchBistro Payments, TSYS, or Square, though fees vary by processor. 

Pricing

Priced at $69 per terminal per month. 

3. Toast

Ideal for high-volume trucks & fleets, Toast is a great portable POS system with a hybrid setup. While small truck operations might not use all of Toast’s available tools, it’s great for growing trucks.

Pricing

Their Starter Kit terminal is available for $799. 

4. Lightspeed

Lightspeed brings the ease of a POS system with zero setup or installation fees. You can run it on any desktop via a web browser or on iPads since Lightspeed is an authorized Apple reseller—meaning you can snag your iPads and other POS hardware directly from them. 

Pricing

Pricing starts at $59 for restaurants, offering features like unlimited users, tableside ordering, and robust reporting. For a bit extra, starting at $39, you can add extras like loyalty programs or delivery integration.

Challenges and Solutions in Implementing a Mobile POS System

While we can't ignore the fact that integrating a mobile food truck POS brings many advantages, it comes with some challenges, too. 

Internet Connectivity Issues

Challenge: Food trucks often park in places where WiFi is as scarce as a quiet day at a food festival. Without stable internet, processing digital payments can stall, which may dampen quick service.

Solution: Opt for a POS system that offers offline modes. These systems store transaction data and sync it once you're back online.

Space Constraints

Challenge: Space is at a premium in a food truck, and fitting in a bulky POS system can feel like solving a puzzle.

Solution: Choose compact, wireless POS systems that fit comfortably within your workspace. Handheld devices or tablets are perfect, as they offer full functionality without the clutter.

Training Staff

Challenge: With a revolving door of seasonal staff, training everyone on a new system can be time-consuming.

Solution: Pick a POS with an intuitive interface known for ease of use. Quick training videos or guides can help newbies get up to speed in no time.

CategoryChallengeSolution
Internet ConnectivityScarce WiFi, stalls digital paymentsPOS with offline modes
Space ConstraintsBulky POS systems in limited spaceCompact, wireless POS; handheld devices or tablets
Training StaffTime-consuming training for seasonal staffIntuitive POS; quick training videos or guides

Essential Parts of POS Systems- Hardware and Software

Now, let's break down the essential parts of POS systems that you must not overlook.

Software  

The software part of your food truck POS system needs to be super user-friendly and straightforward so you can quickly process sales, keep an eye on your inventory in real-time, and stay on top of customer interactions without a hitch.

Good software will also offer detailed reporting that helps you understand your sales patterns and financial health at a glance.

Hardware  

Now, onto the hardware. A robust POS setup hinges on durable hardware that can endure the daily grind of business operations. Here are the essentials you should consider:

  1. POS Terminals/Registers: These are responsible for processing the transactions. Options range from sleek touchscreen terminals, which are user-friendly and visually appealing, to more traditional cash registers that are robust and straightforward.
  1. Mobile POS Terminals: These portable devices can move with you. They ensure anyone can make transactions anywhere around your truck.
  1. Receipt Printers: They provide customers with transaction records. Thermal printers are popular for their speed and low maintenance, while impact printers are valued in environments where receipts need to withstand heat and handling.
  1. Cash Drawers: They securely store transaction proceeds. Electronic models integrate with your POS for smooth operations; manual ones offer simplicity and reliability.

Conclusion

The right technology can amplify your roadside business success. From streamlining daily operations to enhancing customer satisfaction, a tailored mobile food truck POS system, like OneHubPOS, brings various advantages to food trucks.

With features supporting various payment methods and easy scalability, food truck operators are well-equipped to expand their business footprint without missing a beat. So go ahead and supercharge your food truck performance with OneHubPOS at $1. Book a demo with us to learn more.

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AUTHOR
Diksha Adhikari
Content Marketer - OneHubPOS

Diksha, a seasoned content marketer, brings hands-on experience in website management, social media marketing, and branding. Her expertise drives efffective and results-driven digital strategies.

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