Why OneHubPOS x Dejavoo Partnership Is a Game-Changer for POS Resellers

Ask any restaurant owner and they’ll tell you: they don’t have time to babysit their tech. They want systems that run quietly in the background while they focus on customers, food, and service.

When the POS lags or payments crash during the dinner rush, loyalty vanishes fast. In fact, downtime during peak hours can cost a restaurant hundreds of dollars in lost sales per hour. For resellers, that means more churn — not because you can’t sell, but because the system doesn’t hold up in real-world pressure.

The OneHubPOS + Dejavoo partnership solves that pressure problem.  By making POS software and payment hardware work in perfect sync, it creates an experience so smooth that restaurant owners don’t even think about switching. And for resellers, that’s the holy grail: long-term, loyal customers that stick around for years.

Also read: Why Restaurants Are Switching to mPOS in 2025

🔎 Where Resellers Lose Customers Today

Before we talk about retention, let’s be clear about why restaurants churn in the first place:

• Painful installs → Every hour a restaurant is offline is lost revenue. And the impact of poor onboarding is well documented: in SaaS, studies show that up to 75% of new users abandon a product within the first week if the onboarding is confusing or ineffective. The same principle applies to POS — when setup drags or systems feel clunky from day one, merchants are far more likely to churn early.
  
• Glitchy integrations → When POS and payment terminals don’t talk properly, errors multiply. Disconnected setups force manual reconciliation, mismatches, and frustrated staff.
  
• Support fatigue → If a reseller’s phone rings every weekend, customers start shopping around for “less drama.” Each emergency call also eats into your margins.
  
• Feeling trapped → Restaurants resent processor lock-ins. They want the freedom to keep their existing financial relationships without being forced into new ones. Processor flexibility removes one of the biggest objections during the sales process and makes it easier for resellers to close deals with confidence.
  

This is where resellers lose ground — not at the point of sale, but in delivering effortless experiences after the install.

⚡ How OneHubPOS + Dejavoo Flip the Script

The partnership tackles the biggest pain points that drive restaurants away — and flips them into reasons to stay.

1. Installs That Win Trust from Day One

Dejavoo’s plug-and-play Android terminals (P1, P3, P5, P8) pair directly with OneHubPOS.

• Setup takes minutes, not days.
  
• Merchants go live much faster than with legacy POS setups, allowing them to start serving customers and generating revenue with minimal downtime.
  
• Faster installs = faster trust. And trust early on means lower churn later.
  

2. Seamless Daily Operations

Orders, payments, refunds, and tips flow in real time between POS and terminal.

• Staff don’t double-enter data or explain “system quirks.”
  
• Owners get accurate reports instantly — no chasing spreadsheets.
  
• Integrated checkouts process up to 30% faster than non-integrated ones, reducing lines and stress.
  

Day-to-day reliability is invisible, but in the restaurant world, invisible is everything.

3. Less Tech Drama = Happier Customers

Every integration point is a risk. By syncing hardware and software tightly, OneHubPOS + Dejavoo reduce points of failure.

• Fewer emergency calls = less stress for you.
  
• Merchants remember who gave them tech that didn’t crash on a Friday night.
  
• Resellers save hours per merchant each month — time you can put back into growth.
  

4. Flexibility Without Fear

Dejavoo is processor-agnostic. That means:

• No more lost deals over processor objections.
  
• Merchants keep existing financial relationships.
  
• Resellers close faster, with less friction.
  

Freedom is a feature that sells.

5. Built-In Stickiness Through Switching Costs

Once OneHubPOS + Dejavoo are embedded into daily ops, switching becomes costly:

• Retraining staff is disruptive.
  
• Migration risks downtime and lost sales.
  
• Restaurant owners know “if it ain’t broke, don’t fix it.”
  

This natural stickiness gives resellers long-term recurring revenue — loyalty earned by performance, not by force.

📊 Why Resellers Win With Retention

Retention isn’t just about happy merchants — it’s about stronger economics:

• Stable recurring revenue → Subscriptions, upgrades, and add-ons stack year after year.
  
• Lower support costs → Reliable systems mean fewer emergencies eating into profit.
  
• Stronger reputation → Happy owners talk. Referrals drive more business at no extra acquisition cost.
  
• Expansion opportunities → Growing restaurants stick with what works, bringing resellers into every new location.

Example: A reseller with 100 merchants at $500/month has $50,000 monthly recurring revenue (MRR). At 20% churn, you lose 20 merchants/year (~$12,000 MRR lost). Drop churn to 15%, and you keep 5 more clients = $36,000/year preserved revenue. That’s money you don’t have to replace with costly new sales.

🎯 Final Word

Restaurants don’t stick with POS systems because of contracts. They stick because the tech is invisible — it works so reliably they forget it’s even there.

That’s exactly what OneHubPOS + Dejavoo deliver: installs in minutes, seamless daily ops, processor flexibility, and reliability that builds trust. For resellers, that means less churn, more loyalty, and customers who stay for years.

👉 With hardware and software finally working in perfect sync, you’re not just closing sales. You’re building relationships that last.