How to Create and Manage Combo Deals in Your QSR POS

Combo deals not only simplify ordering but also encourage larger purchases–after all, who doesn’t love a great deal? Whether it’s a burger with fries and a drink or a healthy salad combo, offering bundled meals can increase revenue and streamline operations. Additionally, they make customer decision-making easy while giving you better control over pricing and inventory. 

However, creating and managing them effectively isn’t as simple as putting a burger, fries, and drink together. You need the right QSR POS system to make those deals work.

This blog explores how you can create combo deals for your restaurant in minutes with OneHubPOS built for Quick service restaurants. Let’s get started!

Why Combo Deals Are a Must-Have for Your Quick-Service Restaurant

Combo deals increase revenue and improve customer satisfaction for quick service restaurants. Bundling popular items helps you create value while making choices easier for your customers.

1. Boost Average Order Value (AOV)

Would you like a customer who orders just a burger to leave with a drink, fries, and more? That’s exactly what combo deals help achieve. Bundling complementary items encourages customers to spend more, and they don’t feel like they’re being upsold.

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For instance, a “Classic Cheeseburger Combo” priced at $9.99 feels like a better deal than ordering the burger, fries, and drink separately for $12.

Customers are more likely to choose a combo when they perceive savings. Over time, these small incremental sales add up. The result: increased AOV.

2. Simplify Choices, Improve Customer Experience

An overload of options can be confusing. Combo deals make decision-making simple for your customers. Rather than wondering, 'Should I get fries or onion rings?', they are presented with a thoughtfully crafted bundle that solves their dilemma. Simplifying choices not only reduces wait times during the ordering process but also enhances the overall customer experience.

A happy customer is more likely to return. In fact, 88% of customers report that good service encourages repeat purchases.

3. Repeat Purchases

Combo deals have the power to create loyal customers. Suppose a family visits your restaurant weekly for your “Family Feast Combo” that includes two burgers, two kids’ meals, and a large side of fries. The value and convenience of this deal become part of their routine. This makes your restaurant their go-to choice.

Take McDonald’s super popular “Happy Meal” as an example. If it were just about the food, customers could have bought the items individually as well. It’s the experience, value, and satisfaction of getting everything they need in one box that makes it special.

Step-by-Step Guide to Creating Combo Deals in Your POS

OneHubPOS makes creating and managing combo deals easy for QSRs. It ensures a smooth process. Here’s a step-by-step:

Step 1: Log In to OneHubPOS

Log into your OneHubPOS account using your credentials: your username and password. Once you're in, you’ll land on the dashboard.

Step 2: Craft Your Combo Deals with Strategy

Identify your best-selling menu items and potential pairings. How? Simply check the sales data from your restaurant POS system to see what’s flying off the shelves. 

Next, think of logical bundles, such as:

• Breakfast Combo: coffee, bagel, and fruit for breakfast
• Classic Burger Combo: Burger, fries, and a soft drink
• Pizza Party Pack: Medium pizza, garlic bread, and a soft drink
• Healthy Wrap Combo: Veggie wrap, side salad, and a bottle of water
• Winter Warmth Combo: Soup, grilled cheese sandwich, and hot chocolate
• Kids’ Fun Meal: Mini pizza, juice box, and a cookie
• Family Feast Combo: Large pizza, wings, garlic bread, and a 2-liter soda
• Student Saver Combo: Cheeseburger, fries, and a lemonade

Keep customer preferences in mind and aim to design combos that cater to their needs. Once you’ve decided on pairings, determine how to price them right and sell more. The goal is to create a perceived value.

Step 3: Go to the Settings Menu

Head over to the left-hand side of your screen where you’ll find the menu panel. Click on “Settings.” This will expand a list of options for configuring different parts of your POS system, like printers, taxes, discounts, day parts, combos, tipping, table ordering, and more. 

Step 4: Select the “Combo” Option

From the expanded list, click on “Combo.” This is where you’ll create and manage combo deals for your menu. Think meal bundles, family packs, set menus, or anything where multiple items are sold together.

Step 5: Add Products to Your Combo

Use the “Product” dropdown to pick the items you want in your combo deal. Then, update inventory to make sure the stock levels for all selected items in your combo are up to date. This step helps avoid situations where a customer orders a combo, but you’re out of fries. Accurate inventory management ensures you won’t oversell items you don’t have.

Step 6: Enable Combo Features

You’ll come across many options like add-ons, combo, byproducts, and more in the “Advanced Options” section. Toggle on the “Combo” setting so that the selected items are bundled together as a single deal rather than separate products.

Say you’re creating a “Family Pizza Deal.” If you want to let customers choose between regular or large pizzas and different drink sizes, enabling these options makes sure they can mix and match.

Step 7: Save Your Combo

Satisfied with your setup? Click “Save”, and your combo will go live immediately! Customers can start ordering your newly crafted combo deal right away.

Step 8: Test and Refine

Once your combo deal is live, you must monitor its performance and make adjustments as needed. Here’s how:

• After running the combo for a couple of weeks, review your restaurant analytics. Are customers responding positively? Has your AOV increased?
• Ask your team and customers for feedback on the combo deal. Is the price right? Are the items appealing?
• Based on the insights, consider making adjustments. For example, if customers aren’t opting for the drink, swap it out for a dessert or side dish.

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Conclusion

Combo deals improve customer satisfaction, handle operations, and increase profitability. With OneHubPOS, creating and managing these deals is simple. You can focus on serving delicious food and delighting your customers. Don’t just sell meals–offer memorable experiences that ensure customers loyalty! 

Get started with OneHubPOS today! Simplify your QSR operations, increase efficiency, and maximize revenue. Schedule a demo today to experience the difference firsthand!